Legal

Terms & Conditions

Last Updated: November 2026

These Terms govern your use of SwimWrite, the AI-powered swim coaching platform operated by SwimWrite (the "Service"). By creating an account or using the Service, you agree to these Terms.

1. Your account

You must be at least 18 years old, or the age of majority in your jurisdiction, to create an account. You are responsible for keeping your login credentials secure and for all activity under your account.

2. Subscriptions and billing

SwimWrite is a paid subscription service. Billing is handled by Paddle, who is the merchant of record for all purchases. Pricing is shown in your local currency at checkout (ZAR for South Africa, USD elsewhere). Subscriptions auto-renew at the end of each billing cycle until you cancel. A 7-day free trial may be offered; if you cancel before the trial ends you will not be charged. You can cancel at any time from your account and will keep access until the end of your current billing period. Changes to pricing will be communicated in advance and apply only to future billing cycles.

3. Acceptable use

You agree to use the Service only for lawful coaching and training purposes. You may not upload content you do not have the right to use, attempt to reverse-engineer or disrupt the platform, scrape or overload it, or use it to transmit malware or unsolicited communications. SwimWrite is a coaching tool; it does not provide medical advice, and you are responsible for the safety and wellbeing of the athletes you coach.

4. Your content and swimmer data

You retain ownership of the workouts, season plans, training logs, race videos, meet results, and swimmer roster information you upload ("Your Content"). You grant SwimWrite a license to host, process, and display Your Content as needed to provide the Service. Where you collect personal data about swimmers (including minors), you are responsible for obtaining any required consent from them or their guardians before adding them to your roster or sharing their data through the Service.

5. Intellectual property

The Service, including its methodology, software, designs, and the SwimWrite name and logo, is owned by SwimWrite and protected by intellectual property laws. Energy-zone terminology referenced in the Service follows the Jan Olbrecht methodology. You may not copy, redistribute, or create derivative works from the platform itself apart from Your Content.

6. Third-party services

The Service integrates with third-party providers such as Paddle (payments), SwimCloud (athlete times), and Hy-Tek meet-result files. SwimWrite is not responsible for the availability, accuracy, or practices of these third parties. Your use of their services is subject to their own terms.

7. Disclaimers

The Service is provided "as is" and "as available." Workout suggestions, training plans, and analytics are generated or assisted by AI and are intended to support, not replace, the judgment of a qualified coach. SwimWrite does not guarantee specific athletic performance or results.

8. Limitation of liability

To the maximum extent permitted by law, SwimWrite shall not be liable for indirect, incidental, or consequential damages arising from your use of the Service, nor for any loss of training data beyond what is covered by our standard backup processes. Our total liability for any claim is limited to the amount you paid us in the 12 months preceding the claim.

9. Termination

You may close your account and cancel your subscription at any time. We may suspend or terminate accounts that breach these Terms or that we reasonably believe are abusing the Service. On termination, your access ends and we may delete Your Content after a reasonable grace period, unless retention is required by law.

10. Changes to these Terms

We may update these Terms from time to time. Material changes will be communicated through the Service or by email. Continued use after changes take effect constitutes acceptance of the revised Terms.

11. Contact

Questions about these Terms can be sent through the Contact page. Billing-specific questions can also be raised with Paddle as the merchant of record.